Refunds and payments

Why we have no refunds

This page explains why DBbet Guide issues no refunds and how refunds work at the operator DBbet. We cannot start a refund or influence the operator’s decision.

Bets and cancelled events

Casino bets are settled as soon as the round ends. If a refund for a cancelled event has not arrived, tell DBbet support.

Bonus funds

We cannot see your payments or check their status. If you withdraw before meeting the bonus terms, the operator may cancel the bonus.

Disputes with your bank

Withdrawals are normally made to the same method used for the deposit. Your bank reviews a dispute under its own rules and may ask for evidence.

Records and contacts

If you contact support again, refer to the number of your previous request. Withdrawals and the cashier are covered in more detail in the site’s main materials.